Request data deletion

Last updated October 21, 2026 · Limited creator access

You do not need a FollowersFlow login to request deletion. FollowersFlow handles requests through our monitored support email.

1. Email hello@followersflow.com with the subject FollowersFlow data deletion.
2. Tell us your Instagram username and the creator/account you interacted with, or the name of your FollowersFlow workspace. State whether you want your interaction/contact data deleted or, as an authorized owner, your entire workspace and account removed.
3. We will verify your identity and authority through an existing account or another suitable method. Do not send passwords, access tokens or unnecessary identity documents.
4. After verification, we process the request within 30 days and confirm completion, or explain any information that must be retained and why. You can ask for progress by replying to the same email thread.

What deletion covers

For an individual, deletion covers the matched CRM contact information, identities, messages, comments, tags, consent records and associated pending work within the verified scope. For a workspace, it also covers its connections and stored access credentials. Staff login removal is handled separately after checking any other workspaces the account owns or uses.

Minimal protected request/security records may remain to document the request and prevent deleted Instagram data from returning. Backup copies are not used operationally; deletions must be reapplied before a restored backup is made available.

Disconnecting is different from deleting

To stop the connection, sign in, open Connections and disconnect Instagram. This does not delete saved CRM history. You may separately remove the connected app's authorization in Instagram's Apps and Websites settings. Deletion from FollowersFlow does not delete messages or comments from Instagram itself or other people's accounts.

Read our privacy policy for more information about how we handle data.